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1,600 Dealers Dish on the Future of Car Shopping

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Benefits for response times, efficiencies and customer satisfaction.

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Optimize for internet sales across devices.

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Technology is driving shorter buying cycles…Capitalize!

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Consumers respond to texts before email or calls.

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A new approach to remarking using live chat photo drop-in invitations.

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Brian Pasch and Google are talking about ZMOT. Here’s how your dealership can be present.

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New report indicates 12% of high conversion chat requests occur on Saturday.

How Available Is Your Dealership To Online Consumers?

3 ways to maximize availability and leads.

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The internet is becoming more social. How to keep your dealership in the conversation.

Essential Dealer Live Chat DOs and DON’Ts

What to say (and not to say) to improve your conversations.

Featured Tutorial

Chat Basics

How chat works best with phone calls, how to answer customers questions and what things to avoid.

Featured Spotlight

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Bob Glasser, Internet Director of JM Lexus Describes how his dealership uses chat to sell more cars.

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