Being Present At The Zero Moment of Truth
Brian Pasch and Google are talking about ZMOT. Here’s how your dealership can be present.
Can Your Dealership Increase Saturday Sales? Yes. Here’s How.
New report indicates 12% of high conversion chat requests occur on Saturday.
How Available Is Your Dealership To Online Consumers?
3 ways to maximize availability and leads.
Google+, Facebook & Chat
The internet is becoming more social. How to keep your dealership in the conversation.
Essential Dealer Live Chat DOs and DON’Ts
What to say (and not to say) to improve your conversations.
Chat Basics
How chat works best with phone calls, how to answer customers questions and what things to avoid.
JM Lexus
Bob Glasser, Internet Director of JM Lexus Describes how his dealership uses chat to sell more cars.
Other Helpful Links